Chatki Rules and Regulations in Ethiopia

Key General Terms

1. Users must accept these terms in full before using any services on the platform.
2. Access is permitted only to individuals who meet the minimum legal age requirement under Ethiopian law.
3. Registration requires accurate and complete personal information at all times.
4. The platform retains the right to modify, suspend, or terminate any account that violates these terms.
5. All content on the platform, including text, graphics, and software, is protected by copyright and may not be reproduced without written authorization.
6. Users are prohibited from using the platform for any unlawful, fraudulent, or abusive purpose.
7. The platform is not liable for any indirect or consequential losses arising from the use of its services.
8. Accounts are strictly personal and may not be transferred or shared with third parties.
9. The platform may restrict or limit access to certain features or services at its discretion.
10. These general terms are governed by and construed in accordance with applicable legal standards in Ethiopia.

Chatki is a video chat and social networking platform and does not operate as a betting or gambling service. No general betting rules, odds, stake limits, or wagering conditions apply to this platform, as it does not offer sports betting, casino games, or any form of real-money wagering. Users in Ethiopia seeking betting services should consult dedicated licensed betting operators operating under Ethiopian regulatory authority. This section is not applicable to Chatki.

Chatki operates primarily as a video chat platform and does not facilitate gambling deposits or withdrawals in the traditional sense. However, the platform does offer premium subscription services and in-app purchases that involve financial transactions. All payments processed through Chatki in Ethiopia are subject to the terms of the selected payment method and applicable Ethiopian consumer protection regulations. Users are required to use valid and authorized payment methods when making any purchase on the platform.

Key Payment Policies

1. All transactions must be completed using a payment method registered in the user's own name.
2. Charges for premium features or subscriptions are displayed in the applicable currency at the point of purchase.
3. Refunds are handled in accordance with the platform's refund policy and applicable Ethiopian consumer rights legislation.
4. The platform may use third-party payment processors, and their respective terms and conditions also apply.
5. Users are responsible for any fees charged by their bank or payment provider in connection with transactions.
6. The platform reserves the right to suspend payment processing if fraudulent activity is suspected.
7. Identity verification may be required before certain transactions are approved.
8. Subscription cancellations must be submitted prior to the next billing cycle to avoid further charges.
9. The platform does not store complete payment card details on its servers.
10. Any disputes related to charges must be reported to customer support within a reasonable time following the transaction.

Chatki is committed to promoting a safe and healthy environment for all users on its platform in Ethiopia. The platform encourages users to engage responsibly and to be mindful of time spent using its services, particularly features that involve social interaction or in-app purchases. Excessive or compulsive use of social platforms can have negative effects on mental health and personal relationships, and Chatki takes this concern seriously. Users are encouraged to set personal boundaries around platform usage and to seek assistance if they believe their engagement has become problematic. Parental controls and account management tools are available to help users and guardians maintain appropriate usage habits. The platform provides access to account settings that allow users to manage notification preferences, limit interactions, and review their activity history. Users who identify signs of compulsive behavior related to platform usage are encouraged to seek professional support through the resources available in Ethiopia.

Support Resources in Ethiopia

• The Ethiopian Federal Ministry of Health provides mental health and behavioral support services;
• The Ethiopian Psychiatric Association offers professional guidance for compulsive or addictive behavioral patterns;
• ENAT (Ethiopian Network for AIDS and Trauma) provides counseling and psychological support services;
• Addis Ababa University’s Department of Psychiatry offers referral services for users experiencing compulsive digital behavior;
• Local community health centers throughout Ethiopia can provide initial assessment and referral support.

Chatki maintains a firm commitment to preventing money laundering, fraud, and any form of financial crime through its platform in Ethiopia. All users are subject to identity verification procedures as part of the platform’s know-your-customer (KYC) obligations, which may be triggered at registration or at any point during account use. The platform monitors transactions and account activity for indicators of suspicious behavior in line with applicable anti-money laundering (AML) standards. Users are required to provide truthful and complete information during any verification process, and failure to do so may result in account suspension or permanent termination. Any attempt to use the platform for the purposes of laundering funds, financing illegal activity, or circumventing financial controls will be reported to the relevant Ethiopian regulatory and law enforcement authorities. The platform reserves the right to freeze funds or restrict account access pending investigation of suspected AML violations. Cooperation with regulatory inquiries is mandatory, and the platform will not provide advance notice of account restrictions where doing so could compromise an ongoing investigation.

Chatki collects personal information from users in Ethiopia in order to provide, maintain, and improve its services in accordance with applicable data protection principles. The categories of data collected may include name, email address, device identifiers, usage data, and communication preferences, depending on how the platform is accessed and used. This information is processed for purposes including account management, service delivery, security monitoring, and legal compliance. Chatki does not sell personal data to third parties and only shares information with external processors where necessary to fulfill platform services or comply with legal obligations. Users in Ethiopia retain the right to access, correct, and request deletion of their personal data, subject to applicable legal limitations. Data retention periods are determined by the nature of the information and the legal requirements governing its storage. All data transfers are conducted using industry-standard security protocols to prevent unauthorized access or disclosure. The platform’s full privacy policy is available for review and governs all aspects of data handling on the Chatki platform.

Chatki applies robust technical and organizational security measures to protect user accounts, personal data, and all activity conducted through the platform in Ethiopia. The platform’s security infrastructure is designed to guard against unauthorized access, data breaches, and account compromise at all times.

Security Measures in Place

• All data transmitted between users and the platform is protected using SSL/TLS encryption protocols;
• Account access is secured through password protection and optional two-factor authentication (2FA);
• Platform systems are monitored continuously for unusual or unauthorized activity;
• Regular security audits and vulnerability assessments are conducted to identify and address potential risks;
• User sessions are automatically terminated after periods of inactivity to reduce unauthorized access risk;
• Account access attempts from unrecognized devices or locations may trigger additional verification steps;
• Internal access to user data is restricted on a need-to-know basis and governed by strict access control policies.